All Checkout prices are in USD.

We ship Worldwide!

All of our braided wigs ship from the USA via USPS. All orders are processed in 7-10 days(weekends and holiday not included) and up to 5 weeks during peak season. We try our best to ship out most orders before 5 weeks. "Ready To Ship" ships out within 1 to 5 business days and delivery varies between 2-5 days within the USA. Please keep in mind that during holidays or limited edition launches, this time may vary. Thank you for your patience.

International Orders: On orders outside of the USA the items will ship after processing (2-4 weeks) and delivery can take up to 4-10 business days from our overseas warehouse to expedite delivery times. Items shipped outside of the United States may be subject to import duties, taxes and/or charges which are not included in the total cost of your order, nor will they be covered or reimbursed by MB

Once your braided wigs completes the initial processing, a tracking number is generated (It may take a few days for tracking to be updated because we gather a lot of orders which has to be inspected and ship in batch.) From the day the tracking is generated, it will take 2-5 days to arrive to your address depending on the shipping method you choose. Shipping time will vary based on many factors, especially depending on your location. Around this time you would then receive an email with your tracking number to check for status.

If you don't have a tracking number after processing time please email us at magicbraid@gmail.com

We are committed to your complete satisfaction. Due to the nature of the product which is custom made and the time and effort put into this there are no exchange, return or refund permitted.

1. If the wig is defective upon receipt, please contact us for the return address, return is accepted within 3 days after the buyer receives their order

2. If it is quality issue or we ship wrong wig, Customer pays the return shipping fee item will be replaced after inspection of the wig and store credit issued.

3. After receiving the returned goods, we will make a replacement depends on our available stock, if not available, a refund will be issued.

5. If item is damaged by buyer, we will not accept any exchange or refund.

All wigs are thoroughly inspected and pictures taken before leaving our Warehouse, and double checked before sent to you in order to ensure consistency and quality.

Exchanges

We do not accept exchanges unless we send wrong order or your item is defective. it must be in the original state when received if wrong item was sent. Please contact us with your Order ID and one of our team members will help you.

You can cancel your order within 24 hours of purchase. Please send us an email at with your order number or text # A cancellation fee of $25 will be applied.
ALL ITEM ON SALES ARE FINAL!!! NO RETURN NO EXCHANGE
ALL WHOLESALE ORDERS ARE FINAL AND NON REFUNDABLE!!!!!

We are not responsible for incorrect addresses. Address changes are not possible after the order has been placed.

Kindly check your SPAM folder to see if your confirmation email was sent there.
Typically you will receive an email immediately, but in some cases please allow up to 4 hours for it to arrive. If you're still unable to locate your order, please send an email to info@magicbraids.com and we'll be happy to assist you.

Once your order is shipped, you'll receive a shipping confirmation email with a tracking number. Click on the provided link or enter the tracking number on the respective courier's website to track your order's status.

Every now and then for larger orders or certain products, your item may be shipped separately in two packages either to safely ship the item, get items to arrive faster, or base on availability, etc. However do not worry, you were not double billed or received a wrong order. We will ship this way from time to time at our own discretion and this is usually for your benefit. It will not affect your shipping estimate in anyway unless we notify you otherwise.

Absolutely! We are here to help you make you beautiful! Please send  us an email  or  give us a phone call.

Our business hours are Monday through Friday from 9:00 AM to 6:00 PM. We are closed on weekends and major holidays.

Placing an order on our website is easy:
a. Browse through our collection and select the wig you'd like to purchase.
b. Click "Add to Cart".
c. Proceed to the checkout page and fill in your shipping and payment details.
d. Review your order and click "Place Order".
e. You'll receive a confirmation email once your order is successful.

At Magic Braids, customer satisfaction is paramount. If you're not satisfied with your wig, you can return it within 30 days of receipt, provided it's in its original condition and packaging. Please note that return shipping fees are the responsibility of the customer unless the item was received damaged or incorrect

For any inquiries, concerns, or feedback, please reach out to our customer support team at info@magicbraids.com or call us at 1-800-897-1459. We're here to assist you!

Yes, we offer same-day domestic shipping for orders placed before 2:00 PM.

Absolutely! Our braided wigs are 100% handmade ensuring high quality and unique designs.

All our braid extensions are made from synthetic premium heat-resistant materials.

Our wigs are crafted with various closures including lace closure 13" by 4" human hair, full lace human hair, and 360" closure human hair.

Yes! We welcome you to visit our store located at:
6475 New Hampshire Ave, Suite 504B,
Hyattsville, MD 20783